Workplace Culture

A thriving culture creates high performance and bottom line growth.

As fun as ping-pong can be, a great workplace culture can’t be bought, it must be earned. Your employee’s productivity, performance and wellbeing are deeply affected by your workplace culture. Creating a workplace culture that focuses on the employee experience will positively impact your business, guaranteed!

Whether you need to get your groove back or just want to take it to the next level, A Human Agency will partner with you to diagnose where your culture is at.

We will design value alignments, identify where transformation is required; develop the strategy and communication plan and deliver the employee experiences. This will enable you to realise the vision for the organisation.

We also know things don’t always go to plan. When they don’t, we are your support. Conflict is an all too common occurrence in the workplace. Whether between individuals or teams, our skilled facilitators can help resolve disputes in a confidential and sensitive manner, helping teams push through conflict and reunite around a common purpose.

Here are 15 benefits of A-HA's workplace culture services:

Employee Engagement: A positive workplace culture fosters employee engagement. When employees feel connected to the organisation, its values, and their colleagues, they are more likely to be motivated and committed to their work.Productivity: A healthy workplace culture contributes to increased productivity. When employees enjoy their work environment and feel supported, they are more likely to be focused, creative, and efficient in their tasks.Talent Attraction and Retention: A strong workplace culture can be a powerful tool for attracting and retaining top talent. Job seekers often look for organisations that align with their values and offer a positive work environment. Additionally, employees are more likely to stay with a company that values their well-being and provides a positive atmosphere.Team Collaboration: Effective teamwork is often a result of a positive workplace culture. When employees feel a sense of camaraderie and trust, they are more likely to collaborate and communicate effectively, leading to improved team performance.Innovation: A culture that encourages open communication and collaboration is conducive to innovation. When employees feel comfortable sharing ideas and working together, it can lead to the development of new and innovative solutions.Employee Well-being: A positive workplace culture supports employee well-being. This includes physical and mental health, work-life balance, and overall job satisfaction. When employees feel valued and supported, they are more likely to experience lower stress levels and better overall well-being.Adaptability and Change Management: Organisations with a strong culture are generally more adaptable to change. A positive culture helps employees embrace change rather than resist it, making the organisation more resilient and better able to navigate shifts in the business environment.
Brand Image: Workplace culture is a significant factor in shaping an organisation's brand image. A positive culture can enhance the company's reputation, both internally and externally. This can lead to increased customer loyalty and positive word-of-mouth.Ethical Behaviour: A well-defined workplace culture often includes a set of values and ethical standards. This can guide employees in making ethical decisions, fostering an environment of integrity and trust.Employee Satisfaction: Ultimately, a positive workplace culture contributes to overall employee satisfaction. Satisfied employees are more likely to be loyal, motivated, and committed to the success of the organisation.Employee Retention: it’s known that one of the main reasons people leave a company are the behaviours of other people. Happy, engaged, respected people will be long term employeesBuild a speak up culture: respect@work flourishes when people feel comfortable to speak up about issues that they identify or spot, Reduce bystander behaviour: in a healthy workplace environment people stand up and support each other, calling out inappropriate or unsafe behaviour, knowing that the underlying issues will be addressed without consequencesRisk mitigation and compliance: a healthy culture will reduce the risk of behaviour that does not comply with standards and expectations under work health and safety and other workplace laws.Human friendly workplaces: this is what A-HA is all about. When you work with us, we will help you build truly human friendly work environments where people and potential flourish (and therefore profits too!)

Our services are designed to provide organizations with the necessary tools, resources, and support to create a more inclusive workplace environment that fosters diversity, equity, and inclusion. Partner with us to drive positive change and promote a culture of inclusivity in your organization.

An overview of A-HA's Workplace Culture Services

Improving workplace culture is a continuous process that involves a combination of strategic planning, effective communication, and ongoing efforts to reinforce positive behaviours. A-HA will partner with you to build a customised approach that suits your particular needs and will include elements of:

Culture Audit:

  • We recommend starting with a cultural audit & review for your organisation that will take both a qualitative and quantitative approach to test what the desired organisational culture is against the actual current state and identify any gaps.
  • This may involve surveys, focus groups, or one-on-one interviews to gather feedback from employees.
  • We identify both strengths and areas for improvement based on the feedback.
  • We will also look for evidence of how aligned to the company strategy employees are and how that translates into their job, including whether they have clarity on their role and accountabilities; and how connected they feel to the company purpose, values and strategy.

Define Core Values + Purpose:

  • Clearly define and articulate the core values that represent the desired culture for your organisation.
  • Clearly define and articulate your purpose in a way that engages the hearts and minds of a modern workforce
  • Ensure that these values align with the company's mission and vision.
  • Check in that your values are actually understood and being lived up and down and the organisation
  • Did you know that research shows 77% of senior management feel connected to the company’s purpose but only 54% for everyone else? 

Leadership Commitment + Accountability:

  • Leaders play an important role in shaping an organisation, as they’re not only responsible for creating the financial and strategic landscape, but the cultural one too. 
  • Leaders need to be the custodians of culture; an active role model for the whole organisation to set the standards of behaviour and interaction in a workplace.
  • Leaders must ‘walk the talk’ for people to believe this is authentic and not coffee cup slogans
  • Did you know that research shows 85% of CEOs and CFOs believe an unhealthy culture leads to unethical behaviour but  45% of employees say leadership is minimally or not at all committed to improving culture


  • Establish transparent and open communication channels.
  • Regularly share information about the company's goals, achievements, and challenges.
  • Encourage feedback from employees and actively listen to their concerns

Employee Involvement:

  • Involve employees in decision-making processes when possible. This can enhance their sense of ownership and commitment.
  • Recognize and celebrate achievements and milestones, both at the individual and team levels.

Professional Development:

  • Invest in employee training and development programs. This not only enhances skills but also demonstrates a commitment to the growth of individuals within the organisation.
  • One of the key reasons people resign is lack of a clear career path or development opportunities. So this is good not only for engagement, performance and culture but retention too!

Work-Life Balance:

  • Promote a healthy work-life balance. Encourage employees to take breaks, use their accrued leave, and maintain healthy boundaries between work and personal life.

Recognition and Rewards:

  • Implement a recognition and reward system that acknowledges employees for their hard work and achievements.
  • Ensure that recognition is fair and consistent, and that it aligns with the organisation's values.

Diversity and Inclusion:

  • Foster a diverse and inclusive workplace. Ensure that all employees feel valued and included, regardless of their background or identity.
  • Implement policies that promote diversity and prevent discrimination.

Feedback and Improvement:

  • Continuously seek feedback on the workplace culture and be open to making improvements.
  • Use feedback as a tool for identifying areas that need attention and for reinforcing positive aspects of the culture.

Conflict Resolution:

  • Develop effective conflict resolution mechanisms.
  • Provide training for managers and employees on conflict resolution strategies to maintain a positive working environment.


  • Embrace flexibility in work arrangements where possible. This can include flexible work hours, remote work options, or other policies that accommodate the diverse needs of employees.

Health + Wellbeing Programs:

  • Implement wellness programs that support the physical and mental well-being of employees.
  • Provide resources and initiatives that promote a healthy lifestyle.

Consistent Enforcement of Policies:

  • Ensure that organisational policies are consistently enforced. This includes policies related to behaviour, performance, and any other aspects that contribute to the workplace culture.
  • Education should build a ‘speak up’ culture and encourage everyone to be a conscientious ‘upstander’ not a bystander.
  • The standards we walk past are the standards we set - consistent application for everyone, no favourites when it comes to unacceptable behaviour.

Regular Re-evaluation:

  • Periodically reassess your workplace culture to ensure that it continues to align with the organisation's goals and values.
  • Make adjustments as needed based on changing circumstances or feedback.

Improving workplace culture is an ongoing process that requires commitment from all levels of the organisation. Regularly revisit and refine your strategies to ensure that your workplace culture evolves in a positive direction.

Clients we helped with this service

Adelaide Brighton Limited



Developing a comprehensive strategy to promote diversity, equity, and inclusion within their workforce.

CBA (Commonwealth Bank of Australia)



Identifying areas of strength and improvement to support diversity and inclusion across CBA.

More than 400 companies use us for their business

Confidential consultation

We offer an initial, confidential appointment tailored to address your questions and guide you in the right direction, whether you're embarking on a new HR journey or seeking expert advice and guidance on complex workplace issues.

This allows us to learn about your business goals and objectives; and for you to get to know our team and how we can support you to achieve those goals.

Our sessions are designed to:

  • understand your specific questions, covering your current situation, potential challenges in culture, behaviour, performance, diversity or inclusion, and any other concerns you may have.
  • Collaboratively assess your current landscape and outline actionable steps towards meaningful change, providing assurance and support along the way.
  • Most importantly establish a foundation for working together. We want you to feel confident that we are the right HR partner for you, because this is your business’ future you are about to invest in, so we need to get it right. 

We look forward to meeting you.


A-HA connects business and people in order to realise genuine value and worth. We have pioneered a new type of agency which revolutionises the human resource industry through our people, products and insight.


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The team at A Human Agency would like to acknowledge and pay respects to the traditional custodians of the land where our office is based, the Cammeraygal and Wallumedegal peoples of the Eora nation. We pay our respects to Elders past, present and emerging and celebrate the diversity of Aboriginal people and their ongoing cultures and connections to the lands and waters of NSW.