A – Action ( the action or behaviour I observed)
I – Impact ( the impact of the action or behaviour observed on others)
M – Meaning ( what this means for the team, outcome, performance etc.)
S – So what ( what happens next; improvement, termination etc.)
2) Performance conversations should start early
Bishop went on to say that back in February 2015, Abbott asked his colleagues and the Australian public to give him six more months to prove his abilities. Seven months on and his performance was still under question. Bishop recounts telling Abbott that his performance was now coming under question again and he had a specific period of time in which to respond to the leadership spill. So does this mean that Abbott was performance managed?
Photo by Troy Constable Photography™/CC BY
While we don’t know the truth behind the leadership spill, if Abbott was performance managed, it certainly appeared to have been done well. Our Co-CEO, Katriina Tahka has spent much of her career as an employment lawyer and has many stories of employers not properly managing performance discussions and ending up in tribunal wishing they had had done things differently.
Bishop, true to her word as deputy leader expressed how important it was to share the party room feedback with Abbott so that the whole team can move forward. Isn’t that what we all want when performance is under question? To deal with it and move on. Too often we leave it until it is too late and the situation gets out of control. The trick is to deal with performance issues early through regular conversations.
Four great tips for dealing with performance issues:
- Be honest – easier said than done, but removes unwanted surprises and lets all parties understand the whole situation
- Build a plan – we believe in giving people the benefit of doubt, so work with the employee in building an action plan that shows them what greater performance looks like
- Coach – be a coach to them. Don’t cast them aside, waiting for the next fumble. Coach them by giving real time feedback that is firm but gives them hope for improvement
- Be prepared to make tough decisions – outline the ramifications of not adhering to the plan. There are other options available besides termination.
