Workplace Investigations
High-stakes reviews into complaints, conduct, bullying, and systemic matters—delivered impartially and by the book.
Trusted HR Support for the Public Sector That Gets It Done Right
A-HA Satisfied APS Clients
Who Is This For?
Government departments, councils, statutory bodies, and government-owned corporations operating in regulated and service-driven environments.
The Australian Public Sector (APS) is complex. With layered governance, enterprise agreements, merit-based systems, and high public visibility—every HR decision matters.
A-HA partners with APS bodies across all levels—federal, state, and local—to deliver investigations, culture reviews, workforce development, and policy projects. We understand what’s at stake and deliver with neutrality, care, and impact.
Why Utility Companies Choose AHA
Because trust, structure, and sensitivity matter in public service—and so does delivery.
We’ve supported APS organisations through misconduct investigations, executive coaching, workforce realignment, and cultural reset projects. We know how to navigate public scrutiny, board oversight, industrial frameworks, and unionised environments.
You get clear documentation, defensible advice, and consultants who understand the internal protocols—and how to work within them.
What Can You Expect?
Strategic HR capability. Independent delivery. Outcomes that hold up to audit and review.
Our APS clients engage us for:
How Does It Work?
The A-HA 5D Framework – Transparent, structured, and tailored for the public sector.
We use our trusted 5D framework to guide every development solution:
FAQs
Are you approved on APS panels?
Yes—we’re on numerous panels and pre-qualified supplier lists across government levels and functions.
Can you operate under tight confidentiality and governance rules?
Absolutely. We’ve worked on highly confidential, politically sensitive projects with strict governance and layered stakeholder groups.
Do you provide executive-level briefings or board reports?
Yes. Our team has experience presenting findings, insights, and recommendations at executive, board, and ministerial levels.
Do you work with unionised teams?
Yes. We understand the industrial frameworks, negotiation nuances, and escalation pathways involved.
Can you support post-investigation or change fatigue?
We can. Many APS clients engage us to lead leadership recalibration, culture work, or ongoing team support after difficult change or conduct issues.
Do you have more FAQs?
Yes!
Moving from toxic culture to respect at work
Examining inappropriate behaviour in a modern Australian workforce
CASE STUDY
Federal Agency Leads Cultural Reset After Investigation
The Challenge:
A federal agency faced a multi-party bullying complaint involving senior leaders, with media risk and deep internal divisions. Internal teams needed external expertise, neutrality, and structure.
The Solution:
AHA conducted the full investigation, led stakeholder interviews across multiple branches, and produced a defensible report with recommendations for trust repair and executive coaching.
The Results:
- Investigation delivered in line with APS guidelines and EA frameworks
- Executive leaders received tailored coaching based on behavioural insights
- Culture reset plan activated across teams and divisions
- Department retained AHA for additional policy and leadership work
“AHA understood the system, the people, and the pressure. They navigated everything with clarity and gave us a result we could stand behind.”
Executive Director, Organisational Development
Explore More
Read Our Case Studies
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Visit Our FAQ Library
Clear answers to common questions
Thought Leadership Made Clear
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What Are the Next Steps?
- Schedule a Confidential Scoping Conversation – We’ll discuss the matter, internal protocols, and delivery options that suit your organisation.
- Define the Brief – Together, we’ll scope timelines, governance, and the right level of engagement across stakeholders.
- Execute With Precision – A-HA leads delivery with integrity, speed, and structure—ensuring outcomes meet public sector standards.
- Support Long-Term Impact – We provide follow-through to help you embed change, build capability, or move forward with clear momentum.
Need HR Support That Understands the Public Sector?
Let’s talk about how A-HA can help your agency, department, or organisation navigate people challenges with clarity and confidence.
RESOURCES
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