Trusted HR Support for the Public Sector That Gets It Done Right

A-HA Satisfied APS Clients

Who Is This For?

The Australian Public Sector (APS) is complex. With layered governance, enterprise agreements, merit-based systems, and high public visibility—every HR decision matters.

A-HA partners with APS bodies across all levels—federal, state, and local—to deliver investigations, culture reviews, workforce development, and policy projects. We understand what’s at stake and deliver with neutrality, care, and impact.

Why Utility Companies Choose AHA

We’ve supported APS organisations through misconduct investigations, executive coaching, workforce realignment, and cultural reset projects. We know how to navigate public scrutiny, board oversight, industrial frameworks, and unionised environments.

You get clear documentation, defensible advice, and consultants who understand the internal protocols—and how to work within them.

What Can You Expect?

Our APS clients engage us for:

Workplace Investigations

High-stakes reviews into complaints, conduct, bullying, and systemic matters—delivered impartially and by the book.

Culture Reviews & Risk Assessments

Organisation-wide reviews that identify engagement gaps, communication breakdowns, or structural risks.

Leadership Development & Coaching

Tailored programs for executive leaders, EL staff, or frontline supervisors, built around behavioural capability and public accountability.

Policy & Compliance Projects

Review, refresh, or redesign of policy frameworks to meet both legislative requirements and cultural expectations.

Workforce & Capability Projects

Strategic support during restructures, workforce planning, or classification alignment initiatives.

Post-Investigation Recovery

Supporting teams, leaders, and stakeholders through trust repair and leadership recalibration after difficult issues.

How Does It Work?

We use our trusted 5D framework to guide every development solution:

1. Discover – Tune In

We start with a clear understanding of your structure, governance framework, stakeholders, and existing policies.

2. Diagnose – Make Sense

We assess risk, stakeholder priorities, industrial obligations, and the wider organisational context—then prioritise what needs to happen first.

3. Design – Shape the Way

We build a delivery plan that aligns with APS protocols, internal approvals, and communication needs.

4. Deliver – Shift What Matters

We implement—whether it’s an investigation, development program, policy update, or capability framework—with structure, clarity, and care.

5. Dedicated – Stay Close

We stay available to support post-project debriefs, executive briefings, future planning, or long-term advisory engagements.

FAQs

Moving from toxic culture to respect at work

Examining inappropriate behaviour in a modern Australian workforce

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CASE STUDY

Federal Agency Leads Cultural Reset After Investigation

The Challenge:

A federal agency faced a multi-party bullying complaint involving senior leaders, with media risk and deep internal divisions. Internal teams needed external expertise, neutrality, and structure.

The Solution:

AHA conducted the full investigation, led stakeholder interviews across multiple branches, and produced a defensible report with recommendations for trust repair and executive coaching.

The Results:

  • Investigation delivered in line with APS guidelines and EA frameworks
  • Executive leaders received tailored coaching based on behavioural insights
  • Culture reset plan activated across teams and divisions
  • Department retained AHA for additional policy and leadership work

“AHA understood the system, the people, and the pressure. They navigated everything with clarity and gave us a result we could stand behind.”

Executive Director, Organisational Development

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Read Our Case Studies

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Visit Our FAQ Library

Clear answers to common questions

Thought Leadership Made Clear

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What Are the Next Steps?

  1. Schedule a Confidential Scoping Conversation – We’ll discuss the matter, internal protocols, and delivery options that suit your organisation.
  2. Define the Brief – Together, we’ll scope timelines, governance, and the right level of engagement across stakeholders.
  3. Execute With Precision – A-HA leads delivery with integrity, speed, and structure—ensuring outcomes meet public sector standards.
  4. Support Long-Term Impact – We provide follow-through to help you embed change, build capability, or move forward with clear momentum.

Need HR Support That Understands the Public Sector?

Let’s talk about how A-HA can help your agency, department, or organisation navigate people challenges with clarity and confidence.

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